Key Actors

TIX Protocol involves two primary actors that integrators interact with.

1. Integrators (Marketplaces/Venues)

Integrators are third-party platforms that use TIX Protocol to power their ticketing operations.

Examples

• Ticketing marketplaces

• Event organizers with their own apps

• Venue box offices

Capabilities

Action	Permission
Create events	✅
Issue tickets	✅
Transfer tickets	✅ (on behalf of holders)
Mark tickets used/void	✅
Cancel listings	✅ (for their events)
Configure royalties	✅ (per event)

Integrator Status

Integrators can be in one of two states:

Status	Effect
Active	Full operational capability
Suspended	Cannot issue tickets, facilitate transfers, or create events

Getting Started as an Integrator

1. Contact TIX Protocol to request registration

2. Provide your authority public key

3. Receive your integrator account and treasury ATA

4. Fund your treasury with USDC

5. Start creating events and issuing tickets

2. Ticket Holders (End Users)

Consumers who purchase and own tickets.

Capabilities

Action	Permission
Own tickets	✅
Transfer tickets	✅ (if transfers enabled)
List tickets for sale	✅ (if resale enabled)
Cancel own listings	✅
Purchase resale tickets	✅

Ownership

• Ticket holders have cryptographic proof of ownership

• Only the current owner (or authorized integrator) can transfer a ticket

Authority Matrix

Action	Integrator	Ticket Holder
Create event	✅	❌
Issue tickets	✅	❌
Transfer ticket	✅	✅ (owner)
List for sale	❌	✅ (owner)
Cancel listing	✅	✅ (seller)
Accept offer	❌	✅ (buyer)
Mark as used	✅	❌
Mark as void	✅	❌

Trust Model

┌─────────────────────────────────────────────────────────────────┐
│                     TIX Protocol                                │
│              (Manages system, registers integrators)            │
└───────────────────────────┬─────────────────────────────────────┘
                            │
                            ▼
┌─────────────────────────────────────────────────────────────────┐
│                       Integrators                               │
│         (Manage events, issue tickets, facilitate sales)        │
└───────────────────────────┬─────────────────────────────────────┘
                            │
                            ▼
┌─────────────────────────────────────────────────────────────────┐
│                     Ticket Holders                              │
│              (Own, transfer, and sell tickets)                  │
└─────────────────────────────────────────────────────────────────┘

Integrator Responsibilities

As an integrator, you are responsible for:

Operations

• Creating and managing events

• Issuing tickets to buyers after payment

• Facilitating transfers when requested

• Marking tickets as used at venue entry

• Voiding tickets for refunds or chargebacks

Compliance

• Verifying buyer identity as needed

• Monitoring for suspicious activity

• Maintaining sufficient treasury balance

• Securing your authority keys

User Experience

• Providing clear ticket information

• Handling customer support

• Communicating event details

• Managing resale policies