Key Actors

TIX Protocol involves two primary actors that integrators interact with.

1. Integrators (Marketplaces/Venues)

Integrators are third-party platforms that use TIX Protocol to power their ticketing operations.

Examples

  • Ticketing marketplaces

  • Event organizers with their own apps

  • Venue box offices

Capabilities

Action
Permission

Create events

Issue tickets

Transfer tickets

✅ (on behalf of holders)

Mark tickets used/void

Cancel listings

✅ (for their events)

Configure royalties

✅ (per event)

Integrator Status

Integrators can be in one of two states:

Status
Effect

Active

Full operational capability

Suspended

Cannot issue tickets, facilitate transfers, or create events

Getting Started as an Integrator

  1. Contact TIX Protocol to request registration

  2. Provide your authority public key

  3. Receive your integrator account and treasury ATA

  4. Fund your treasury with USDC

  5. Start creating events and issuing tickets

2. Ticket Holders (End Users)

Consumers who purchase and own tickets.

Capabilities

Action
Permission

Own tickets

Transfer tickets

✅ (if transfers enabled)

List tickets for sale

✅ (if resale enabled)

Cancel own listings

Purchase resale tickets

Ownership

  • Ticket holders have cryptographic proof of ownership

  • Only the current owner (or authorized integrator) can transfer a ticket

Authority Matrix

Action
Integrator
Ticket Holder

Create event

Issue tickets

Transfer ticket

✅ (owner)

List for sale

✅ (owner)

Cancel listing

✅ (seller)

Accept offer

✅ (buyer)

Mark as used

Mark as void

Trust Model

Integrator Responsibilities

As an integrator, you are responsible for:

Operations

  • Creating and managing events

  • Issuing tickets to buyers after payment

  • Facilitating transfers when requested

  • Marking tickets as used at venue entry

  • Voiding tickets for refunds or fraud

Compliance

  • Verifying buyer identity as needed

  • Monitoring for suspicious activity

  • Maintaining sufficient treasury balance

  • Securing your authority keys

User Experience

  • Providing clear ticket information

  • Handling customer support

  • Communicating event details

  • Managing resale policies

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